At Xavier Office, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our refund and returns policy below.

1. Eligibility for Returns

You may return items purchased from Xavier Office within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must have a receipt or proof of purchase.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Customized or personalized products
• Items marked as final sale

3. Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Once your return is authorized, you will receive instructions on how to return your item.
3. Pack the item securely in its original packaging and include a copy of your receipt.
4. Ship the item to the address provided by our customer service team.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a We have Only Cash on delivery
will  be applied to your payment method within 5-10 business days.

5. Shipping Costs

Shipping costs for returned items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount unless the return is due to a defective or incorrect item.

6. Exchanges

If you need to exchange an item for the same item or a different one, please contact our customer service team. Exchanges are subject to product availability.

7. Contact Us

If you have any questions about our refund and returns policy, please contact us [email protected].